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Shipping & Returns

Returns Policy

You may return most new, unopened items within 10 days of delivery for a full refund. 

You should expect to receive your refund within a week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations EG: Paints and other Dangerous or Flammable Goods.

Please also note that the shipping rates for all items are a flat rate

$9.95 AUD For Australia wide shipping. FREE SHIPPING for orders over $300 some conditions apply.

$25.00 AUD for all International orders.